What agents do
Agents are the bridge between Jaws Deploy and the machines where deployment work actually runs. They receive deployment tasks from the Jaws Deploy server, execute steps against local targets, stream logs back in real time, and report completion status — all without requiring the Jaws Deploy server to reach directly into your infrastructure.
Your servers stay behind the firewall
The security model is the most important thing to understand about agents. The agent initiates an outbound connection to the Jaws Deploy server using a secure, persistent WebSocket channel — your servers do not need to accept any inbound connections. No firewall rules to open. No VPN tunnels to maintain. No exposed ports.
This means the agent model works naturally with corporate security policies, DMZ layouts, on-premises networks, and private cloud environments where inbound access to production servers is prohibited or impractical.